General conditions of sale

General conditions of sale: camping chateau la Forêt

To be able to benefit from services provided by Château La Forêt, we ask you to read and agree carefully to the general conditions below. Your booking must comply with our general conditions.

Conditions of reservation: the reservation becomes effective only after you have agreed to the camping Château La Forêt general conditions, after receipt of a deposit and after receipt of either a signed contract reservation or after acceptance of the general conditions of sale during the online booking. Camping Château La Forêt reserves the right to refuse a booking according to the availability or any circumstances where deemed appropriate. Camping Château La Forêt is a traditional family campsite and the accommodations are made especially for that purpose. The campsite reserves the right to refuse any booking with would be against this principle. Any bookings made are strictly for personally use.

Booking cost: Château La Forêt does not charge a booking fee.

Price of emplacements: The basic price includes the pitch with electricity for a tent, caravan or motorhome and a car, for up to 2 people. This also includes access to the on-site free amenities.

Price of rent: the accommodations to rent are fully equipped including gas and electricity. The basic price is for 5 to 6 persons according to the type of accommodation being rented. Château La Forêt reserves the right to refuse access to families where the number of occupants is greater than the capacity of the accommodation.

Terms of payment: for booking of emplacements: 30 % deposit must be paid within 15 days of the booking, the balance will be paid at the latest on your arrival.

For booking of accommodations: 30 % deposit must be paid within 15 days of the booking, the balance must be paid at the latest one month before your arrival.

Cancellation and amendments:  

If you wish to make a change to your booking, this may be possible only if we have the availability at Château La Forêt.

If you cancel less than 30 days before your stay, your deposit or your full payment will be kept by Château La Forêt.

If you cancel more than 30 days before you stay, Château La Forêt keeps you deposit or it can be used to book at a different date.

If you cancel your accommodation after full or part payment, a refund will not be given unless Château La Forêt deems this as exceptional circumstances.

All cancellations must be writing to Château La Forêt.

If you have not let us know about a change of arrival date, the accommodation will become available for rent 24 hours after the original arrival date stated on your contract and you will lose full payment.

Services not used, late arrivals or early departures on your part can not give rise to a refund.

Cancellation insurance: You can subscribe to cancellation insurance with Château La Forêt,

In that case if you need to cancel your stay or depart early for one of these reasons: serious illness, serious accident, death affecting a close family member, complication of pregnancy before the 7th month, damage to personal property (example: car, house requires your immediate presence), redundancy, accident or theft of your vehicle, caravan on direct route to Château La Forêt will pay you back the amount paid for the full or part stay.